Replies and outcomes
At launch, SiteRevive does not connect to Gmail or Outlook and does not claim to synchronize mailbox replies.
Check your own mailbox for responses and your calendar for appointments. Record Replied or Booked on the prepared item. Those outcomes stop more preparation for that lead and preserve the audit trail.
The Replies page shows replies that were actually recorded or received through a configured legacy integration. An empty Replies page does not mean your mailbox has no replies.
The next step on every reply
Every recorded reply carries an Intent label for what it means — Interested, Neutral, Negative, or Unsubscribe — and a Next step beside it. The step is a fixed rule from that label and the lead's status, not something written for you, so it reads the same on every visit:
- Reply today: the reply is Interested. Offer two times to talk and include the report link when a report is published.
- Answer briefly: the reply is Neutral. Reply to what they asked and keep it short.
- Close the loop: the reply is Negative. Mark the lead lost so it never comes back in a search; once it is marked lost, nothing more is needed.
- Do not contact again: the reply is Unsubscribe, or the address is suppressed. This step wins over every other fact about the lead, including a win.
- Nothing to do here: a call is already booked, or the business is already a client.
- Read and decide: an older reply with no label. Read it and choose yourself.
The drafted answer for an interested reply
An interested reply also comes with a drafted answer, shown under its next step with the recipient's address so you can see who it goes to before you click. The draft is a fixed template, not written by an assistant: it thanks them for getting back to you, includes the report link when a report is published, offers two times to talk (or your booking link when one is set in Settings), and signs off with your sender name and company. The subject keeps the thread the owner already has open.
- Copy reply puts the subject and body on your clipboard.
- Open in Gmail and Open in Outlook open a prefilled message in your own mailbox.
Edit the draft as you like before sending. Nothing is sent until you press Send in your own mailbox.
No draft is offered when the reply is not interested, when the lead is already lost, won, or booked, when the address is suppressed or has unsubscribed, or when the lead has no usable email address. The next step still shows in every case.
When an owner is interested or requests a website from the report, open the lead's website-build handoff. Use your own AI to create the concept, review it, and place the preview link into an unsent reply in the existing conversation.